Ivy Aven is a passionate and dedicated real estate professional with nearly two decades of experience in Dubai’s dynamic property market. Known for her excellence in customer service, Ivy has developed a deep understanding of the industry, consistently delivering exceptional results. With a strong foundation in customer relations, she has a natural ability to connect with clients and ensure their needs and goals are met with the utmost care and attention.
In addition to her client-focused approach, Ivy is a seasoned Quality Control Officer with a proven track record in the real estate sector. She is highly skilled in quality assurance, negotiation, business planning, sales, and customer relationship management (CRM). A proficient communicator in both written and verbal forms, Ivy excels in building rapport and resolving complex situations to enhance customer satisfaction.
Ivy is well-versed in a variety of platforms, including Zoho, Zendesk, Salesforce, Raptor, QuickBooks, and MyCRM, and is an expert in managing property portals such as Propertyfinder, Bayut, and Dubizzle. Her expertise also extends to general administrative, office, and HR management tasks.
Throughout her career, Ivy has held significant roles at leading companies in the real estate industry, including Propertyfinder, RealTrust UAE, and renowned brokerages like Dubai Sotheby’s International Realty, Luxury Property, and UNTD Properties. Currently, Ivy applies her expertise at Silverstone Luxury Realty LLC, further enhancing her reputation as a trusted and skilled professional in the real estate sector.
